Taking a collaborative and tailored approach

We are passionate about helping organisations draw the best from employees and meet the differing needs of customers.

Shapiro Consulting was established in 1998 by Dr Gillian Shapiro and built through recommendation and lasting relationships established with clients.

Clients value our collaborative and tailored approach to strategy, organisation and leadership development.

Our Approach

Motivate. Act. Impact

No two organisations are the same, so we tailor our services to each client’s needs. Our work is underpinned by our own and external research and our expertise in organisational change. Our simple diversity change model – Motivate, Act, Impact – helps clients identify how inclusion and diversity can benefit their organisations, the actions that will make the greatest difference and the impact of change on performance.

  • Build strong partnerships

    Working closely with clients to fully understand their organisations.
  • Engage stakeholders

    Exploring what employees, leaders, customers, communities and other stakeholders think and feel in order to find the right approach.
  • Base recommendations on research

    Building on research and best practice to ensure our recommendations are achievable and lead to desired results.
  • Deliver results

    Tailoring our approach because every client is different. Delivering on time and to budget.


We are proud to have worked with clients across the private, public and third sectors, including national and international blue chip companies.


    • NPower
    • Allianz Insurance
    • Citi Group
    • European Bank for Reconstruction and Development
    • Nationwide Building Society
    • Nomura
    • Worldpay
    • Department for Environment and Climate Change
    • Department for Transport
    • Birmingham Children’s Hospital
    • Dudley Clinical Commissioning Group
    • Health Education Yorkshire and the Humber
    • NHS Leadership Academy
    • South Devon Healthcare NHS Foundation Trust
    • Surrey and Borders Partnership NHS Foundation Trust
    • Leeds City Council
    • Hertfordshire Constabulary
    • BBC Trust
    • Broadcast Equality and Training Regulator
    • ITV
    • UK Film Council
    • Film Distributors’ Association
    • Baker & McKenzie LLP
    • Eversheds LLP
    • Foot Anstey LLP
    • KPMG LLP
    • Bar Standards Board
    • Equality Challenge Unit
    • General Medical Council
    • General Pharmaceutical Council
    • Law Society
    • Universities UK
    • Microsoft
    • Fujistu
    • Business Disability Forum
    • Opportunity Now
    • Race for Opportunity
    • Royal National Institute for the Deaf

Consultants and Partners

  • Dr. Gillian Shapiro

    As Shapiro Consulting’s founder and managing director, Gillian, brings to clients her expertise in organisation development focused on inclusion and diversity. She regularly conducts research in the area. Read more

  • Peter Block

    Formerly chief executive officer of the Broadcast Equality and Training Regulator and now a lead partner at all about talent, Peter brings to clients his expertise in creativity, leadership and diversity plus extensive knowledge of the media industry. Read more

  • Juliette Brown

    Described as a pioneer in advancing the principles of employment practices within the television industry, Juliette brings to clients her knowledge of how leaders can gain strategic advantage from diversity in their employee and client bases. Read more

  • Carol Pickering

    Carol brings to clients twenty years’ people and organisation development consultancy experience. She has worked with individuals and teams at a senior level – helping develop skills and behaviours to make them more effective and influential as leaders, and exploring the inner drives, motivations and beliefs that may be holding them back. Read more

  • Dr Jude Smith Rachele

    Jude helps clients realise and reinforce corporate values. She provides research, consultancy and coaching services in diversity management, change management, corporate governance, business ethics and collective engagement. Read more

  • Jean Woollard

    Jean is an experienced international management and organisation development consultant bringing to clients her skills as a facilitator and her ability to combine different consultancy styles. She specialises in workplace diversity, equality and gender issues. Read more

  • All About Talent

    All About Talent is Shapiro Consulting’s thought leadership and research partner on customer diversity and economic growth.  See more on All About Talent’s website

  • Inclusive Leadership Network

    Shapiro Consulting co-runs the Inclusive Leadership Network where member organisations share best practice and learn how to develop inclusive leadership.  See more about the network and how to join on Inclusive Leadership Network’s website

  • Diversity Collegium

    Diversity Collegium is Shapiro Consulting’s think tank partner in the USA. We exchange lessons learnt, expertise and access to a global network of diversity and inclusion practitioners, consultants and researchers.  See more on Diversity Collegium’s website

  • for business sake

    We partner with for business sake consulting on client and research projects. Headed by Sarah Bond, previously European director of employee engagement, diversity and inclusion at KPMG, Sarah brings to our clients first-hand experience of leading change on diversity and inclusion from within organisations and of working with clients in the private and third sectors.

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