I help you build relationships, behaviours and ways of working that will realise your organisation’s and team’s vision for success. 

I specialise in consulting that can help you:

  • Promote feedback, learning, innovation and higher performance

  • Lead through uncertainty, complexity and change

  • Work more productively within and across teams

  • Build on the benefits of greater diversity and inclusion

  • Design and live the values that support your purpose and people.

I know that successful change, innovation and improvement in your organisation or team culture isn’t only about leadership, strategy and actions. It’s also about people, mindset and relationships.

I also know that in a changing and complex context, reaching your vision and goals isn’t always a straightforward journey.

My ABC approach to consulting, incorporating mighty questions for culture change, ensures that in achieving your vision, you can:

A – Adapt to
Changing Situations

What’s the challenge you’re facing, what’s the vision you hold?

Why is this important to you and why now?

What’s going on in your immediate and wider context that we need to pay attention to?

What’s most important to do now and what’s possible?

B – Build on the Power of Different Perspectives

What can we learn from people who support and resist the change?

What insights can we draw from people with different perspectives ?

Who needs to be involved and how to help create a great outcome?

What it is that everyone cares about, that brings you all together?

C – Continuously
Learn and Improve

Where are you and your team on this journey right now?

What’s already working really well that you can build and improve on?

What hasn’t worked so well and what can you learn from this?

What are the capabilities and capacity you have and still need?

Every client is different. I begin by agreeing ways of working that suit you and help me in getting to know you and your organisation well.

When we work together, using the ABC of change, we’ll typically move through three phases:

1 – Discover

I quickly build rapport and trusting relationships at all levels of the organisation.

I ask mighty questions, listening deeply, with curiosity and together we draw meaning from the results.

You’ll get clear on your vision, choose the best starting point, understand the root causes of your situation and assess the needs of your team.

2 – Design

I help you involve people in the change process, right from the start through a participative design approach.

I draw on the wisdom and power of different perspectives.

You’ll have a change design that really delivers, minimising uncertainty and maximising positive energy and engagement amongst all your people.

3 – Deliver

Our close partnership throughout the consulting process, ensures we work with and adapt to your unique and changing environment.

I share my approach with you, also building on your insights and experience.

You’ll realise your ambitions while growing your confidence, capabilities and capacity to lead, adapt to and embed change.

“We all tend to think diversity and inclusion is an easy subject to discuss and particularly that senior decision makers are comfortable and confident with the agenda. We have learnt that this simply isn’t the case and Gilly and Sarah have helped us on our journey. They are exceptional in their ability to connect, engage and influence at all levels which is paramount when often the employees are more comfortable and well versed in this area than their senior teams. For us they got to the real roots of what will help us move on to the next stage of building a diverse and inclusive organisation, helping us build support at the most senior level and target actions that were specifically right for us. It is no coincidence we have grown at speed as an inclusive employer since working with them.”

Head of Culture and Inclusion, Financial Services